![]() To delete your “envelope” index: first, shut down Mail.app, using Force Quit if needed. But other times, just selecting the faulty message will cause a crash, so you need to take measures to fix that. I’ve found that one can delete recent messages one by one, sometimes, and this fixes the problem. I suspect what happens is, a malformed email message is received, and Mail.app hangs on processing that. I’ve found that deleting Mail.app’s “envelope” index seems to alleviate crashing or hanging. How to Fix a Hung or Crashed Mail.app Screenshot: OS X Lion Mail Import Screenshot: OS X Lion Mail Import ![]() Backgroundīesides the strange bugs that seem to have plagued Mail.app on Apple OS X from time to time over the last several generations of OS X, and, the matter of Gmail’s non-standard IMAP implementation, I’ve found something that seems to work for me, when Mail.app starts showing the spinner, indicating a hang or crash. Find POP or IMAP server settings in Outlook Web App. Well, I found a fix that works for me anyway, and you might try it. as Outlook 2013, Outlook 2010, and Outlook for Mac 2011, Apple Mail 10.6 Snow Leopard, Apple Mail. Have you been frustrated by Mac OS X Mail.app crashing or hanging? This happens to me from time to time, even though I keep OS X updated to the latest version.
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